The FTC's 'Click to Cancel' Rule Takes the Stress Out of Canceling Subscriptions
"Too often, businesses make people jump through endless hoops just to cancel a subscription," Commission Chair Lina M. Khan said in Wednesay's announcement. "The FTC's rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want."
FTC “click to cancel” rule seeks to end free trial traps, sneaky auto-enrollments
Under the "click to cancel" rule, businesses must also get consumers' informed consent before issuing charges and maintain records of consent for a minimum of three years. Those records could be in the form of a ticked checkbox or a signature, the FTC said, noting the agency offers "some flexibility on what that proof looks like."
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