A week after experiencing widespread network issues, thousands of users are reporting trouble with Verizon’s cell phone services, according to the website Downdetector.com. The reports started coming into the site just before 8 a.

Verizon customers across the United States experienced widespread outages Monday, with users reporting an inability to make calls or use the internet.

Verizon and AT&T customers have reported their phones being stuck in SOS mode due to what appears to be a widespread outage.