CEO Hans Vestberg explained how network and phone usage has shifted dramatically, emphasizing the role of streaming. In the ...

Verizon customers reported their mobile phone service wasn't working in cities across the U.S., giving them only SOS mode.

Service disruptions are inevitable. Whether it’s my cable box going down for 5 minutes due to a mandatory firmware update, or ...

Cell phone users across Florida have complained of network slowdowns or outages in the aftermath of Hurricane Milton.

Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.

Verizon said its network is fully restored, returning mobile phone service to customers across the country after an outage on Monday that left many people unable to make or receive calls for much ...

On Monday, Verizon suffered a massive outage that affected customers across the country. While it’s not clear exactly how ...

Cell phones have the capability to send messages to satellites when a severe weather event or emergency occurs. Here is how ...

If your phone is stuck in SOS, don't worry, there's probably nothing wrong with your device. There is, however, likely something wrong with your cell provider. Reports are flooding in on social media ...

The cyberattack acccessed systems used for court-authorized wiretaps to collect internet traffic from millions of Americans.

Original Story: A widespread outage has left Verizon customers nationwide unable to use their phones. People began reporting issues around 9:30 a.m. ET, according to Downdetector. Reports peaked ...