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Beyond Tuesday booking: How AI is transforming travel, with examples and benefits
Discover benefits and examples of AI in travel, including better traveler CX, increased operational efficiency, and streamlined compliance.
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Innovation in the banking industry: The power of convergence and partnerships
Innovation in banking industry is essential to drive long-term growth. Many banks are innovating by partnering with companies ...
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Customer Loyalty Index: Almost half of Gen Z and Millennials abandoned a brand because they grew bored with them
Key findings in the SAP Emarsys Customer Loyalty Index 2024 include generational differences and the role of CX in retention.
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Everything’s connected: Industry convergence in engineering, construction, and real estate
Industry convergence is driving growth outside traditional business models, especially in construction, engineering, real ...
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The construction industry has a productivity problem: How Gen AI can help fix it
Construction productivity is stagnant, but AI promises to help the industry change that by streamlining processes and ...
the-future-of-commerce7d
How distributed energy resources are disrupting the utilities industry
Distributed energy resources are sources of localized clean energy that are usually under 10 megawatts and produced by ...
the-future-of-commerce8d
G2 Fall 2024 reports: SAP CX solutions haul in 139 leadership rankings
In the latest G2 Fall 2024 Reports, SAP Customer Experience solutions earned 139 Leader positions across multiple market ...